When we handle your claim we want to deal with it fairly, sensitively and quickly so that you get the cover you paid for.

At Newmoon, when you claim you will deal with a focused claims specialist who has been trained to know how to handle your cherished item, whether it's an electronic keyboard, guitar, flute, harp, bagpipes etc or a shotgun, rifle or sight.

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To make your claim please ensure you have your policy schedule with you to make easy reference to your cover and policy number etc.

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Musical Instrument Claims

If you are making a music claim please see Claims Contact Details where you can download a claims form.

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As musicians ourselves, we fully understand the importance of repairing instruments effectively and in good time.

If you do have an urgent concert or gig, you can hire a temporary replacement instrument.

Please refer to your policy cover for details.

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The Newmoon Claims Service works with an extensive international network of retailers and repairers so, in most instances, you will be able to have your instrument repaired or replaced by someone you trust.

We also employ specialist investigators to track down lost and stolen instruments.

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Shotgun or Rifle Claims

If you are making a gun claim please call 01892 280323 or 506884 or 0345 0728539 to request a claim form or download it by clicking here.